Chatbot Academy

Welcome to Chatbot Academy!

Our blog

We love to share articles about building and designing chatbots. Go to our blog to find out more about how to create your own bots. We currently focus on chatbot UX and design.

See Blog
ngrok: How To Speed Up Your Chatbot Development

In this post, we’re introducing ngrok, a very useful tool that has saved us a lot of time when we were prototyping and developing chatbots. Why ngrok is so useful for chatbots To communicate with APIs like Facebook Messenger, you need to create a webhook. This webhook is triggered by an event. For example, if […]

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Chatbot Courses for Beginners: Learn How to Create a Chatbot

Chatbots are hot right now ūü§ĖūüĒ•. No surprise there are a lot of people who want to get into chatbot development. It might become an amazing job opportunity in the upcoming months and years. However, there are so many tools, languages, and platforms, it can be difficult to get into the whole chatbot ecosystem. Don’t […]

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Chatbot Launch: Tips and Resources to Grow Users for your Bot

Discoverability is one of the main things people praise¬†when they talk about chatbots. “The App Store is broken,” many claim, foreseeing the inbox as the new destination to discover conversational apps and bots. However, it’s not that simple. The number of bots¬†is growing¬†quickly, with¬†more than 30,000¬†on¬†Facebook Messenger alone¬†since April this year. As a result, the […]

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What we do

We built chatbots ourselves and found that there's not a lof ot hands-on advice about creating bots. This is why we created Chatbot Academy to help you design great chatbots!

Chatbot UX
We think a lot about how to create great conversational experiences for chatbots. We focus on this topic in our blog.
Chatbot Development
Does your business need a chatbot? We help brands to enter the chatbot space with custom solutions. Hit us up for more information.
Chatbot Courses
We believe more people should get into chatbots. This is why we're working on courses to help you build your own bots!


Hi, we're Chatbot Academy. Please reach out if you have any questions or want to contribute. Happy to chat :).

Alex Swetlow

Alex Swetlow


Computer Science (M.Sc.)

Jan König

Jan König

Product Manager

Business Engineering (B.Sc.)

Contact us

Let's talk about chatbots

SHNUPS UG (haftungsbeschränkt), Georg-Friedrich-Str. 12 76131 Karlsruhe, Germany
E-mail: Phone:+49 176 2333 4651