In this series, we will take a closer look at different examples of chatbots to understand how great conversational design works. For analyses of user onboarding processes in apps, we highly recommend UserOnboard.com Teardowns, which inspired us for this bots edition.
TechCrunch: A Chatfuel Bot
TechCrunch announced their Facebook Messenger bot during F8, the Facebook Developer Conference. The bot was built together with Chatfuel, Y Combinator batch W2016 (see other bot builders here). You can access it here: TechCrunch for Messenger.
In this study, we will dive into onboarding, personality, and input/output features the TechCrunch bot is working with.
See the full Chatbot Study here: